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  Support

Welcome to our online support area. If  need help with anything, feel free to let one of our staff know.  Here are some links to common problems.  Please check out these links prior to calling or submitting the form below.  Many problems can be solved quicker this way.

Troubleshoot your broadband connection.

Troubleshoot your DSL connection

Problems caused by Norton Software

Connection problems

Outlook Express

Spam problems

About v.92 modems


AIM users - Add "akysupport" to your buddy list.  Although we do not monitor this 24/7 we will respond to you when we can.


Please click here for our contact form for support needs that can be handled via Email.  You may also send direct E-mail to support@accessky.net.

Support hours:
Monday through Friday 8:30 AM till 5:30 PM
After hours support is done by Email.
Messages left after hours will
    be returned the next business day.

Phones:
270-793-0647
888-255-7095

Email:
support@accessky.net


 

 

 
         
Home | Services & Pricing | Member Info | Signup | Support | Contact